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rgba(0,0,0,.15)}.pic-agent-details{color:white}.pic-agent-name{font-weight:600;font-size:15px;margin-bottom:2px}.pic-agent-status{font-size:12px;opacity:.9;display:flex;align-items:center;gap:6px}.pic-status-indicator{width:8px;height:8px;background:#10b981;border-radius:50%;animation:pic-pulse 2s infinite}.pic-close-chat{background:rgba(255,255,255,.15);border:none;cursor:pointer;width:36px;height:36px;border-radius:50%;display:flex;align-items:center;justify-content:center;transition:background .2s;flex-shrink:0;padding:10px}.pic-close-chat svg{width:24px;height:24px;stroke:white;stroke-width:2.5}.pic-close-chat:hover{background:rgba(255,255,255,.3)}.pic-chat-messages{flex:1;padding:20px;overflow-y:auto;background:linear-gradient(to bottom,#f8fafc 0%,#f1f5f9 100%);display:flex;flex-direction:column;gap:12px}.pic-message{max-width:85%;animation:pic-messageIn .3s 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#e5e7eb;border-radius:24px;font-size:14px;outline:none;transition:border-color .2s}.pic-chat-input:focus{border-color:#667eea}.pic-send-button{width:44px;height:44px;border-radius:50%;border:none;color:white;cursor:pointer;display:flex;align-items:center;justify-content:center;transition:transform .2s,box-shadow .2s;flex-shrink:0}.pic-send-button:hover{transform:scale(1.05)}.pic-send-button:disabled{opacity:.5;cursor:not-allowed;transform:none}.pic-send-button svg{width:20px;height:20px;fill:white}.pic-user-info-form{flex:1;padding:24px;background:linear-gradient(to bottom,#f8fafc 0%,#f1f5f9 100%);overflow-y:auto;display:flex;flex-direction:column}.pic-user-info-form .pic-form-header{display:flex;align-items:flex-start;gap:16px;margin-bottom:24px}.pic-user-info-form .pic-form-avatar{width:56px;height:56px;border-radius:50%;object-fit:cover;border:3px solid white;box-shadow:0 2px 8px rgba(0,0,0,.1);flex-shrink:0}.pic-user-info-form .pic-form-intro 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14px;border:none;border-radius:20px;color:white;font-size:13px;font-weight:500;cursor:pointer;transition:all .2s;margin-left:8px}.pic-booking-trigger:hover{transform:translateY(-1px);box-shadow:0 4px 12px rgba(102,126,234,.4)}.pic-modal-overlay{display:none;position:fixed;top:0;left:0;right:0;bottom:0;background:rgba(0,0,0,.5);z-index:1000001}.pic-modal-overlay.pic-visible{display:block}.pic-inactivity-modal{display:none;position:fixed;top:50%;left:50%;transform:translate(-50%,-50%);background:#fff;padding:30px;border-radius:16px;box-shadow:0 20px 60px rgba(0,0,0,.3);z-index:1000002;max-width:360px;text-align:center}.pic-inactivity-modal.pic-visible{display:block}.pic-inactivity-modal h3{font-size:20px;margin:0 0 12px;color:#1f2937}.pic-inactivity-modal p{color:#6b7280;margin:0 0 20px;line-height:1.5}.pic-modal-buttons{display:flex;gap:12px;justify-content:center}.pic-modal-btn{padding:10px 20px;border:none;border-radius:8px;font-size:14px;font-weight:600;cursor:pointer;transition:all .2s}.pic-modal-btn-primary{color:white}.pic-modal-btn-danger{background:#ef4444;color:white}.pic-modal-btn:hover{transform:translateY(-1px)}.pic-booking-panel{position:fixed;bottom:24px;width:700px;height:600px;min-width:320px;min-height:400px;max-width:calc(100vw - 32px);max-height:calc(100vh - 48px);background:#fff;border-radius:16px;box-shadow:0 20px 60px rgba(0,0,0,.3);display:flex;flex-direction:column;overflow:hidden;opacity:0;transform:translateX(100%);pointer-events:none;transition:opacity .4s,transform .4s;z-index:1000001;resize:both}.pic-position-right .pic-booking-panel{right:420px}.pic-position-left .pic-booking-panel{left:420px}.pic-booking-panel.pic-open{opacity:1;transform:translateX(0);pointer-events:all}.pic-booking-header{padding:16px 20px;display:flex;align-items:center;justify-content:space-between;color:white;font-weight:600;font-size:15px}.pic-close-booking{background:rgba(255,255,255,.15);border:none;cursor:pointer;width:36px;height:36px;border-radius:50%;display:flex;padding:10px;align-items:center;justify-content:center;transition:background .2s;flex-shrink:0}.pic-close-booking svg{width:24px;height:24px;stroke:white;stroke-width:2.5}.pic-close-booking:hover{background:rgba(255,255,255,.3)}.pic-booking-panel iframe{flex:1;width:100%;border:none;background:#f8fafc}@media (max-width:900px){.pic-booking-panel{width:calc(100vw - 32px);left:16px!important;right:16px!important;max-width:none}}@media (max-width:480px){.pic-chat-window{width:calc(100vw - 20px);max-width:none;height:calc(100vh - 200px);bottom:80px;border-radius:12px}.pic-position-right .pic-chat-window{right:10px}.pic-position-left .pic-chat-window{left:10px}.pic-booking-panel{width:calc(100vw - 20px);height:calc(100vh - 200px);bottom:10px;left:10px!important;right:10px!important;border-radius:12px;resize:none;min-width:auto}.pic-greeting-popup{width:calc(100vw - 100px);max-width:280px}.pic-widget-container{bottom:16px}.pic-position-right.pic-widget-container{right:16px}.pic-position-left.pic-widget-container{left:16px}.pic-chat-header{padding:12px 16px}.pic-agent-avatar{width:36px;height:36px}.pic-agent-name{font-size:14px}}